JOB PURPOSE: Grow the revenue according to the annual business plan. Establish new customer relationships and maintain, develop existing relationships. Direct control & organize sales activities across business units which drive our products, services and revenue. PLACE IN THE ORGANIZATION: Air & Ocean Freight Sales – Reports to Sales Manager. KEY RESULT AREAS: • Responsible for Direct Customer Liaison and interface. • Responsible for correct reporting of performance and delivery of KPI’s. • Responsible for Business Intelligence, routing orders and station announcements. • Responsible for the delivery of Customer Signature on Memorandum of Understanding, Non Disclosure Agreement, Legal binding Contract, Master Operating Plan, Standard Operating Plans and/or Service Level Agreements as well as Tariff and Price Agreements. • Responsible to establish a continuous process of efficiency improvements based upon improved operations processes and systems functionalities. • Responsible for the provision of Root Cause and Preventative Corrective Actions for services tendered. • Responsible for the correct hand-over of all customer responsibilities to Operations Management. • Responsible for Compliance with all UPS’ Service Level Agreements. • Responsible to Chair, minute and manage outputs to and from all Business Meetings.