Do you like to improve culinary experiences for restaurants and customers all over the world? Do you a native level of French, a fluent level of Spanish, a good level of Flemish and 1 year of experience in Customer Service roles? If you answer positively to these questions, have a look at this job opportunity! Which are the values of gastronomy? Well, service, high standards, hard work, sense of taste, generosity and empathy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day. For one of their office here in Barcelona they want dynamic and skilled people to join their team. As a Hospitality Customer Service Representative, your responsibilities include: - Helping your customers in France, Spain, and Belgium (B2B) - Managing their needs and offering them solutions and guidance - Managing questions and incidents by phone and e-mail - Giving support and solving their problems about reservations