Recepción
Empresas: Rodamón Hotels & Hostels
At Rodamón we believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. It’s these values coupled with our unquenchable passion for service which created the unique culture that is Rodamón We need a night Shift Receptionist to join our team in Barcelona. Candidate will: - Maintain a friendly, cheerful and courteous demeanour at all times - Use suggestive selling techniques to sell rooms/beds and promote other services of the hostel - Assist in registering guests and assigning rooms/beds - Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service - Build strong relationships and liaise with all other department's especially housekeeping, maintenance & reservations - Performs other duties as assigned, requested or deemed necessary by management - Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. - Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD - Maintain the cleanliness and neatness of the front desk area - Run the day end / night audit & police report - Work closely with the Financial Department to ensure accounting coherence