The role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the EU Central Flow (CF) team.  

You will report to the CF Program Manager and you will be directly responsible for a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be down to you to plan and resource effectively to handle the peak season. 

As an Operations Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities and improving processes. Taking part in site, regional initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions. 

You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network. Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes. 

Responsibilities: