Atención al cliente
Empresas: Babel Profiles
Would you like to be of excellent help for customers and clients in the restaurant sector? If you have experience in client-facing roles and a Native level of Dutch, this could be your new job! Our client is a leading European E-commerce company; a platform for finding your favourite restaurants, making reservations and reading reviews. With their integrated SaaS solution, they bring together guests and restaurants, making it possible to connect with them in a far more personalised manner. With over 34 000 restaurants in 12 different countries, they share a passion for food and dining with their 8 million users every month! Ready to work for a company that's changing the restaurant sector? For their office in Barcelona, we are looking for dynamic and talented food-lovers! As a Restaurant Advisor, your responsibilities include: - Helping clients (B2B) in The Netherlands and offering them the best possible customer service - Managing their needs and offering your customers and clients solutions and guidance - Managing questions and incidents by phone and e-mail - Giving support and solving their problems about reservations Key Languages: - Native level of Dutch - Good level of English Core Skills/Experience: - Minimum of one year of experience as a Customer Service Representative - Some technological knowledge and experience in a technical support environment will be considered a plus - Working knowledge of MS Office (Excel, Word) - Team player, able to manage a high volume of work - Result-oriented - An organised and dynamic person with good communication skills - Empathic person, able to deliver solutions based on the customers' needs - Disciplined, energetic and ambitious personality What’s on Offer: - Competitive salary - 4-month temporary contract + permanent contract - International working environment - Coffee point on each floor with coffee and tea for free - Dining and leisure area