We are currently looking for proactive and motivated Customer Service Representative to interface with customers and where you are an active player in the entire sales cycle with different language skills, to join the Customer Service Representative (CRS) team at Keysight Technologies. You will be responsible for the following tasks: -Take care of the formal quotation to customers where accuracy and responsiveness are key to ensure good service. -Be up to date on sales, marketing and promotion programs and to administer these accordingly. -Take care of entering and editing the order, including change order, credit and re-billing, in accordance to the company's policies and processes. -Ensure proper approvals for any non-standard or specially negotiated terms and conditions, and ensure supporting document is in order. -Order management, where you negotiate with Field/Customer and Division to establish committed delivery date and where you proactively manage orders to meet committed delivery date and any special delivery requirement. -Ensure all order results are clear and payable invoice, and that invoice and revenue recognition is triggered in accordance to company and audit rules. -Punctually follow up on outstanding issues and take ownership for customer satisfaction.