•Network drop points configuration •IT services testing •Report incidents to the team leader •The team leader reports periodically all the incidents gathered from the team •Deliver IT services to exhibitors •User acceptance test •Manage the incidents that may come up during the delivery process •Network equipment delivery and pick-up Incidents resolution •Check with the customer that the incident has been solved to their satisfaction •On-site incidents resolution with the assistance of the wire-up technician and the network operator •IT support and assistance to exhibitors •Report the status of incidents to the operator . Work: between 20-12 days in february 2017