As an Inside Sales B2B agent, your main functions will be - Proactive outbound calling - Answering call-back requests registered over our web site For both types of campaigns, an Inside Sales Agent B2B has to - Prepare each call efficiently gathering information from the internal CRM software and the internet - Organise and handle live/on-line demos with prospects - Prepare and send quotes and contracts to prospects - Handle each call following the guidelines provided with respect to the introduction, question asking and closing techniques - Log all mandatory and optional data in the correct manner in the internal software Business Solution will provide all relevant (software) tools and training units.