An important multinational company dedicated to Biotechnology sector needs to incorporate a Customer Service with bilingual of German for their offices in Barcelona. Main tasks: - Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales services functions. - Responds to and/or provides assistance to internal customers and trade customers in areas such as product order fulfilment processes, customer services requests, product changes or returns, application assistance, accounts receivable collections contract issues/administration or lease administrations. -Responsible for customers service tasks which require planning and judgement. - Solves a broad range of costumer service varying in space and complexity.