a persona que se incorpore en prácticas lo hará a través de una formación continua que le facilitará el aprendizaje y desarrollo de las siguientes funciones You will be working as part of the Platform team that supervises a portfolio of clients from technical implementation through to launch. This is an essential role within the company supporting the growth and retention of our customers You will work with both internal and external parties to ensure that client requests are handled quickly and appropriately (Sales team, Engineers and CS) and will actively contribute to the on-going success of our solution You will work with the teams to help identify, troubleshoot, and resolve technical needs experienced by our publisher and partner base Aid with technical integrations in the pre-sales stage, as well as launch preparation and support post-sales. Gather knowledge of each customer to find exclusive characteristics and develop custom solutions. Maintain and support customers to ensure a smooth service. Improve implementation processes, making integration and optimization recommendations. Expand our sales engines and improve results. Coordinate with the team to determine objectives and work out different approaches to address tasks efficiently and effectively.