Are you passionate about sports? Do you have a constant desire to challenge your body and be active? Are you interested in sports fashion and you like helping others? If you speak German and Italian on a native level and English on a Full professional level, then this could be an amazing professional opportunity for you! ASICS is a multinational and world famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Advisor Specialist with a sporty and flexible attitude to join their new project in Barcelona. Together with their young and sporty team, you will offer the best possible experience for costumers all over the world. As a Sports Advisor Specialist, your responsibilities include: - Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services through different contact points - Contribute and support the implementation of the Global Consumer Experience Strategy into the local market - Data entry and maintenance of data related to the consumers at local market level into the CRM platform - Manage cases and E-commerce questions using the software tools provided - Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...) - Provide support and guide to the team members in a traineeship program