As a technical support agent you would be part of the support department for motor trucks Your main responsibilities would include Reception Calls Broadcast calls from clients dealing with emergency situations and other issues that arise during their stay abroad Implementation of the hedges settled in each client company Allocation of professionals necessary for the conveyance of the vehicle to transport passengers Administrative Tasks fax electronic mail use templates to manage car rental hotels taxis or ticket reservations Keep track and record all the information reopening service changes etc Attend the customers needs and provide excellent customer service