Descripción: Role Summary/Purpose The successful candidate will be responsible for handling all incoming Direct Customers calls and cases RE QRC during their scheduled working hours when in an office ...
Requisitos: Qualifications/Requirements Strong previous work experience as field services technician (electric or mechanic) Be able to read and interpret electrical/mechanical flow and instrument diagrams Self-initiated communications with end user (on-site customers) to help resolve issues Strong knowledge of products and services of DP Product line (Jenbach/Waukesha) Ability to analyze operating data to understand nature of customer issues quickly Good communication skills, issue tracking in the business's applied tool, clarity of process and business structure Strong computer skills and advanced user of office package (Word, Excel, PowerPoint) Fluent in Business English and in Spanish is a must. Candidates that do not speak fluently Spanish will not be considered EU work permit