- To support the day to day operations of KAM teams via the order processing and sales support clerks who report to customer service. - To coordinate the in-out forecast processes between sales and supply chain, to identify and resolve potential capacity shortfalls and conflicts in a timely manner. - To regularly report on the development of accounts receivable per customer and sales unit, focusing especially on the overdue receivable. - To manage the Latest Estimate and Budget processes in close coordination with the sales controlling function so as to provide annual volumes, gross and net sales pricing per customer and article in a timely fashion based on the agreed Latest Estimate schedule. - To coordinate the maintenance of accurate net pricing between the KAMs, controlling and accounting functions so as to avoid surprise corrections due to unanticipated price adjustments. - To initiate , support and/ or lead customer-, product-, country-specific initiatives as may be agreed from time to time.