Do you have experience in Customer Service, Helpdesk, Logistics or Purchase? Are you an Italian native speaker and do you speak Spanish, and English at a conversational level? Have a look! Our client is a market leader in providing security solutions in retail stores for merchandise. With their innovative devices, they improve the customers´ shopping experience and protect the retail sector from shoplifters. For their Customer Service team, they are looking for a talented person to join their offices in the surroundings of Barcelona (Terrassa). As Installations Planner, your responsibilities include: - Planning, confirming and verifying the installations and service calls from customers - Establishing installation date: contact with your customers, the Sales department, and Field service - Functioning as helpdesk for the different parties - Assigning and modifying data in the CRM system (SAP) and doing the follow-up - Managing the installation and reinstallation of the devices with your technicians and subcontractors - Creating and controlling return orders related to the installations - Preparing the documents for billing