Descripción
We are looking for an Administrator of Commercial Account Managers with Italian for a company leader in the travel industry. This person will be responsible for working closely with the Partner Success Senior Managers, Account Managers, Market Development Managers and coordinate tasks with key departments such as Customer Service, Analytics & Data Insights and Technology
You will be responsible for:
-Systems and process coordination activities
· Troubleshoot the system and solve issues with global support.
· Keep payment plan information up to date, liaise with accounts where required, send invoices to partners in a timely fashion, highlight any payment issues to accounts.
-Partnersupportactivities
· Self-research and qualify key potential partners on behalf of Account managers
· Conduct inquiries, data gathering, data cleaning
· Align/Implement/Monitor mailingcampaigns
Analytical and reporting support activities
· Support the Senior Manager PM Partner Success in executing reporting to control / monitor accounts activities
· Monitoring JIRA tickets and liaise with the Senior Manager, PM Partner Success to provide a weekly update
We are looking for a person with the following qualifications, experience and skills:
Qualifications
-Fluent in Italian in addition to Spanish/English (Spoken and written)
Experience
-Two years of customer service experience (in contact centers preferred but not essential)
Skills
- Demonstrate strong administrative skills ideally gained in a sales support / sales administration background
- Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.)
Sofskills
-Ability to work with a high sense of urgency
-High level of organisational skills with an attention to details
-Possess the ability to prioritise workload
-An ability to work independently and as a team member
-Excellent customer care and communication skills
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Tipo de contrato
Sin especificar
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Salario