This position supports, coordinates and facilitates structured process improvement activities and helps implement new processes. This role reports to the Regional Continuous Improvement Manager and works closely with the EU teams as well as all levels of management within the Fulfillment Center (FC).
Responsibilities:
- Help drive the implementation of Lean Standard Work. Create a common understanding of the Lean Standard Work principles. Support and manage the FC implementation Agenda. Contribute to and facilitate Kaizen activities. Train and support all levels and act as multiplier on lean, standard work and Kaizen/PDCA methods.
- Coordinate and prioritize resources: Own the facilitation of the local LSC (Leadership Steering Committee) to agree, prioritize, plan, coordinate and follow up on all process improvement activities. Ensure focus on best customer experience at the lowest cost. Manage the FC improvement plan.
- Standardize processes: Actively share best practices and ensure ongoing communication with EU Process Owners to avoid duplicate efforts.
- Act as Liaison between FC and EU: Help drive leverage of cross-FC process excellence. Build and maintain close relationship with EU Process Owners and FC Process Engineers across Europe.
- Develop a culture of continuous improvement and lean thinking.