Do you have good communication skills and would you like to work in an international company? If you are a real problem-solver and you have a Native level of Dutch of Flemish, have a look! Our client is an international company that is working for a well-known Digital ID company. They offer their customers (mainly curators, advocates and lawyers) a personalized online system in which they work on a daily basis. For the Customer Care/Technical Support Team, they are looking for dynamic and motivated candidates to contribute to the customer satisfaction. As a Customer Care Advisor, your responsibilities include: - Following the (paid) training, where they will teach you everything about the company, the products and client contact - Friendly answering the phone and helping your customers over phone and e-mail - Giving advice and offering them guidance and solutions for possible (technical) problems - Client support en providing information about different products and implementations - Remaining positive relationships with your clients and customers - Aiming for perfect customer satisfaction and filing your reports