Do you have a passion for providing world-class service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a Native level of German and fluency in English, then keep on reading - we have a great job opportunity for you! Our client is a leading provider of flexible workspace solutions and provides workspace for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best workspace accommodation suited for their needs. As a Customer Care Specialist your responsibilities include: - Via phone and email help current clients, understanding their business needs in order to offer them the best suited solution. - Educate new prospects and inform them about the products to help them select the most appropriate one. - Contributing to team efforts with all other functions in order to meet objectives - Accurately record notes clearly in all relevant systems. - Recommend improvements that will positively impact sales and efficiency.