The successful candidates would have a passion for travel, adventure, languages and an enthusiasm for customer service. In addition, you will possess excellent communication skills and will have the ability to build rapport with clients. You will be an excellent team player able to work within a friendly environment. Your role: - Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations. - Identify and troubleshoot the issues accordingly using available resources. - Logging and follow up of Customer Information. - Responding to enquiries and handling client escalations by telephone and email. - Having a full understanding of company processes and maintaining contractual obligations.