Atención al cliente
Empresas: AirRefund
Would you like to be part of the early days of a do-good start-up with a huge market ahead and fantastic traction, and be actively involved in transforming the travellers’ experience for the better? We are looking for a dynamic, optimistic, customer-oriented Customer Service Representative in Barcelona. ---- Your Mission: • Check the eligibility of the customers’ claims • Put together the claims files • Handle exchanges with passengers by email and by phone • Handle exchanges with the airlines by email and by phone ---- What we are building: We help travellers who experienced flight delays, cancellations or overbookings obtain compensation from the airline. This is just the beginning of a much broader adventure that will make us the front running experts of any sort of flight related claims. We deal with millions of flights and hundreds of thousands of travellers. We need to provide a smooth and seamless experience to travellers with timely and accurate communication. ---- Why work with AirRefund? Ok, that sounds cool so far, but maybe a bullet list is the thing you need to make up your mind and join us! No problem, here it is: - Small team - Nice office in the center of Barcelona (Plaça Catalunya) - Wear your slippers at the office if you want - Fresh fruits, free tea and coffee - Barcelona is awesome! Don’t be shy, we are waiting for you.