Your main tasks: Provide excellent customer service for online and offline customers across the country Maintaining website, online shop and business information system Order monitoring, corrections, payment control, delivery approval and shipping follow-up as well as problem solving Rough / detailed sales report, sales report per product and per consultant Bonus data management, payment monitoring, issue management Registration documentation and data control, corrections Update the branches' social network accounts, providing diverse and up-to-date content Provide constant information and answers to DS using all available on- & offline channels on: business subjects, compensation plans, products, trainings & events, SIP and other initiatives, general news Planning, organization, realization of meetings, trainings, and DS travel New product launch and update support with label and material translations, compliance and other research support, labeling Communication and implementation of pricing updates Filling in for colleagues during absence.