Empresa: Page Personnel. País: España. Provincia: Madrid. Sector: Tecnología e informática. Fecha: 30 de agosto
Requisitos: * Experience in a Customer Support position- Call Center * Requires a high level working knowledge of multiple complex software package, hardware, and network; * Experience in user administration in Active Directory; * Experience in server administration and networking; * Advanced knowledge of Microsoft Windows operating systems and Microsoft Office 365 * Knowledge of basic hardware components and laptops; * Microsoft Lync all in one configuration and guidance * Minimum 3 to 5 years of relevant experience in IT customer support services * Strong customer focus and interpersonal skills in a global environment; * Ability to work as part of a team and autonomously; * Excellent oral and written communication skills in English; knowledge in an additional language is an asset; * Ability to remain calm, courteous and efficient in emergency situations