Recepción
Empresas: Asics
YOUR ROLE The objective of this position is to guarantee and provide an excellent service to the customers, suppliers, visitors, employees… that visit the AIB - Barcelona office. You will become a key employee in our organization and our brand. As the first person that everyone is going to meet at the Front Desk, you need to make a spotless first impression being our ASICS Spirit Ambassador. For this, you will bond and create unique and warm professional relations being proactive, enthusiastic and passionate about your role. You will be responsible for greeting and welcoming our visitors, managing effectively our facilities, support and help all the AIB departments with their clerk and administrative duties such as expense reports, defective paddle products or office supplies. In this attractive challenge, you will have an influential role spreading, showing and transmitting ASICS values since you will be responsible for the customer service, creating efficient staffing practices and nurturing an environment of hospitality. To be successful in this role it is essential to have a clear vocation of customer service, problem-solving skills, being able to do several tasks at the same time, show enthusiasm for learning and empathy to create and cultivate social relationships. You will also have the support of the company that will put the necessary resources in training and coaching, as well as your managers and the rest of the team with the development of action plans and regular meetings YOUR TASKS Responsible for executing and performing an outstanding customer service in our front desk and AIB-office, managing our administrative duties regarding the office and Wholesales AIB departments. You will actively propose improvement ideas, upgrades and special requests. This includes, but is not limited to: Front Desk: - Warmly welcome and greet visitors with a smile - Provide general information and answer questions with excellent manners - Answer, screen and forward incoming calls effectively - Direct visitors to the correct person or department - Update appointments, calendars and meetings - Keep the Front Desk clean and organized - Control and grant access - Maintain office security by keeping a record on the people who have come to the office. - Take care of our visitors by offering them refreshments, a place to put their coats and luggage, order a taxi for them, giving them directions