Are you passionate about IT and looking for a promising career in customer service? Do you have a native level of German and fluent English? Now we are looking for a 1st Line Helpdesk Agent for our client which is one of the Europe`s leading IT Infrastructure providers. If this might the position that you are looking for, please apply as soon as possible. We are recruiting a 1st Line Helpdesk Agent with a native level of German and fluent English for our client, one of Europe`s leading IT Infrastructure providers. As a Helpdesk Agent you will be responsible for providing excellent service to the clients via phone, web and e-mail, receiving requests and finding the solutions to them.