Inside Sales Managers are expected to: - Build and develop a high-performing sales team including recruiting and hiring, performance management, account management, solution selling, modern sales tools, revenue maximization and career development. - Maximize revenue by critically assessing deal viability, participating directly in complex sales negotiations and solving conflict to ensure customer satisfaction. - Stay knowledgeable about industry trends, the marketplace, competitor positioning, customer business challenges and competitively positioning products and solutions. - Collaborate with leadership on business strategy and develop, align and execute team's strategy accordingly to meet account and territory sales goals. - Actively manage team's actions to maximize opportunities with regard to quantity, quality, financial value and customer buying horizon. - Accurately compile and communicate sales forecasts and progress against forecasts through disciplined, rigorous approach to evaluating and tracking sales opportunities. - Be comfortable with and build strong relationships and credibility with client decision-makers whether in IT or the C-Suite.