Empresa: Amazon. País: España. Provincia: Barcelona. Sector: Tecnología e informática. Fecha: 28 de marzo
Requisitos: Basic Qualifications:Candidate should possess superior customer service skills in dealing with users at all levels in a team environment.Proven ability to operate in high pressure situations and successfully handle multiple priorities and possess a high level of discipline while remaining flexible.Demonstrated experience delivering direct user support in a high availability environment.Previous experience in which high levels of initiative, judgment, and tact has been demonstrated.Must possess superior technical aptitude, written and oral communications skills with the ability to interact with internal customers in a professional manner.Strong analytical skills with demonstrated problem solving ability.Candidate must haves a good understanding of core internet technologies - DNS, mail transport, TCP/IP and network file systems · Must have a good understanding of computers (both hardware and software) and have demonstrated willingness to learn and apply new technology.Must have good knowledge of scripting and process automation (Perl) · Demonstrated experience with Linux Operating System, Thin Client Infrastructure devices, and remote access systems. · English language proficiencyAbility and willingness to work a flexible schedulePreferred Qualifications: B.S. / B.A. in Computer Science or Related Technical field preferred, but not required.Demonstrated experience with Windows/Mac/Linux Operating SystemsExperience with Data Cabling / Computer Facilities maintenance /StandardsCertifications in areas of core support responsibility - A+, MCSA, MSCE, Network+, CCNA/CCNPExperience providing phone based technical support and troubleshooting to a wide range of technical and non-technical users If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History. AMAZON, WE PIONEER.