To ensure that the lounge areas are kept clean and tidy. To assist restaurant and front of house with greeting guests and offer assistance with luggage. To assist restaurant staff with any daily tasks. • Ensuring guests receive a warm, friendly welcome by Meeting and greeting - acting as host/ hostess • Luggage • Responsibility of lounges – clearing, tidying, logs, fires, lighting candles • Room service trays delivering and collecting • Terrace checks • Dealing with general enquiries from guests, members of the public and staff • Liaising with both departments and assisting where necessary