• Increase business from our extensive database of existing customers by phone and email • Ensure we are the go-to company for our customers’ telecoms needs by gaining a better understanding of their businesses and building relationships with key contacts • Investigate profitable sales opportunities and create corresponding weekly contact lists for you and other members of the sales team • Maintain a complete understanding of our product portfolio to be able to offer effective business solutions (training provided) • Liaise with Marketing to suggest possible lead-generation email campaigns • Follow up those leads to convert them into new customers • Work with management to improve the quality of our database, improve processes or suggest ways of increasing sales • Generate reports