Support operations leadership team in daily management, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers.
Finding simple, smart and innovative ways to improve how we work for the benefit of our customers and on budget, and driving forward the implementation of that vision
Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service
Successfully managing relationships with driver suppliers and inspiring the workforce to achieve and exceed
Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organisational skills.
Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements