It is essential to speak fluent English and Spanish, being bilingual in both languages. A Cover letter in english will be required In this position you will be responsible of managing a portfolio of customers in Order to Cash issue, participate and lead projects to ensure continuous improvement, monitoring and settlement of trade policies and collaborating with Sales and Finance Department. Your main responsibilities will be: ¿ Attend and support external customers with a proactive vision to anticipate their needs. ¿ Collaborate directly with the Sales Key Account. ¿ Order & Delivery management: Monitoring the Order To Delivery service level. ¿ Sales and Contracts Policy: Monitor, follow up and validation of contracts to ensure the assessment of Sales policy of its Clients portfolio. ¿ Collection Management: Ensure that customers pay ensuring compliance, considering all financial conditions negotiated and develop tracking and action plans for the clients. ¿ Experience calculating prices in retail and trade