Descripción
As Field Service Technician for Service Division in South West Europe Area you will have to deliver customer Services in an industrial environment, performing preventive or curative maintenance on electronic or pneumatic tools and assembly systems. Service products (calibration, Program optimization,…) will also have to be promoted and performed.
You will be part of the Service Business Line and will report directly to the Service Operations Manager in Spain.
You will work in close contact with the products sales team (Motor Vehicle Industry and GI Industry) to get satisfied and brand loyal customers.
We are looking for a highly skilled and motivated technician who can support products and installations ensuring customer satisfaction even in a high pressure environment.
Mission:
• Maintenance of Atlas Copco products in our customers’ facilities.
• Calibration, Training and other service products promotion and delivery
• Direct assistance to customers for troubleshooting.
• Preparation of technical reports from repairs, interventions and KPIs
• Commitment in the creation and development of work procedures seeking continuous improvement and maximum efficiency and productivity.
• Cooperation with suppliers for installation of projects, assuming responsibility for supervision and control of such operations.
• Cooperation with other business lines to promote and facilitate the sales of Atlas Copco products.
• Weekly reporting of activities & hours
• As a field technician, proactive behavior is required in finding new opportunities for service department
Country and city description:
- This position is located in Valladolid but you may have to travel to other areas in the customer center (Spain, Portugal, France, & Morocco can be a sporadic area to support) and abroad for trainings or Meetings.
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Tipo de contrato
Sin especificar
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Salario