Sala
Empresas: Portals Hills Boutique Hotel
The Food & Beverage Manager is responsible for giving direction to the entire Food & Beverage operational departments besides taking care of the dining room during operations. The F&B Manager is responsible for continually focusing on the quality of the service provided within the food and beverage outlets, achieving guest satisfaction targets and team member satisfaction goals. He/she is responsible for assisting in developing and implementing a strategy to fulfill the objective of increased sales and is also responsible for the overall operation of the Food & Beverage outlets and their teams. • To be aware and assists to achieve budgeted food & beverage sales, labor costs and profitability. • Assist in executing all F&B activities and promotions according to guidelines established. • Ensure that customer satisfaction is at the highest possible level through full implementation of standards, attention to details and personal attention to customer needs. • Responsible for the restaurant’s performance in terms of personnel management, guest dining experience, business volume and productivity to achieve financial results, performance standards and environmental protection.. • Maintain established standards for preparation, presentation and service of food & beverage, in order to ensure the highest quality and consistency at all times. • Handle F&B related correspondences, on-site special events and promotion activities. • Handle guest feedback with regards to quality of service, guest dining experience and team’s performance. • Assure the completion of the beverage inventory on a monthly basis, including opening and closing inventories during in house functions. • Assure the completion of weekly schedule and shift duties. • Assure the ordering and purchasing of all alcoholic and non-alcoholic beverages as well as goods needed for the F&B operation. • Responsible for staff training and development. • Select personnel for the department. • Responsible for overseeing all scheduling within the department. • Promote a good team spirit and good relationship with all colleagues and other departments. • Maintain a high standard of personal appearance and hygiene, and adhere to the hotel and department grooming standards • Attend meetings when required