Comercial
Empresas: Hilton Barcelona
As Senior Sales Manager in Hilton Barcelona Hotel you will be responsible for: Delivering and driving sales activities in order to maximize rooms, groups, conference and events revenue mainly from the corporate segment through pro-active selling and conversion of customer enquiries into confirmed sales. Specific responsibilities include: • Ensures compliance with departmental brand standards and ensures all enquiries are dealt with promptly, in line with company standards. • Develops and maintains excellent product knowledge as well as maintains up to date customer records. • Ensures permanent observation of the market and competitors monitoring the sales results and keep the DOS informed of any changes. • Works with the Hilton International Sales Teams in order to manage and undertake activity on Key Global Accounts. • Regularly organize a sufficient number of entertainments with current and potential customers for developing relationship and explore new business opportunity. • Manager customer satisfaction post event and resolve any outstanding issues to future sales leads. • Obtains knowledge of competitor’s products to understand the market place. • Assists DOS in the development of special marketing plans to special accounts, trade shows participation and unique sales and marketing situations. • Coordination of the hotel’s sales activities with the aim of optimal room occupancy and high accommodation and F&B sales and other revenues.