We are looking for a Customer Service Representative to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make us a great place to work. Your main responsibilities: -Answering inquiries and handling client issues through phone and e-mail -Handling outbound calls to arrange special requests -Maintaining a friendly, courteous and professional relationship with customers at all times in order to match their requirements -Ensuring the complete cycle of all customers regarding requests, complaints or solving problems professionally, efficiently and in a timely fashion -Delivering high level of customer service -Actively participate in various projects within the department