We are looking for a person with a commercial and administrative profile, to take care of our clients on daily basis, while strengthening relationship with them. Your responsabilities will be: 1. Manage clients’ accounts on a daily basis • Partner and build professional relationship with clients, while reflecting company core values and mission. • Attend and reply to new clients’ requests by providing clear information and preparing and following up on quotes and offers. • Review and follow up overall service performance to ensure client satisfaction and retention. 2. Coordinate on daily basis with Production department • Ensure all client and project specific instructions are clearly communicated to production department. • Incorporate production relevant data (leadtimes, processes, new business opportunities…) to fine-tune client approach.
Sales and business oriented, with ability to build strong customer relationships. Excellent verbal and written communication skills. English and Spanish mandatory, French will be valued. High degree of functional skills: time management, client management and administrative skills. Quality oriented attitude with very strong attention to detail. Strong love for languages. Project management and organization skills. Responsiveness and solution oriented. Ability to quickly gain in-depth understanding of clients’ needs. Analytical and negotiation skills.