We are looking for creative, self-driven, dynamic and experienced people to become part of the team in Barcelona. Being a motocross, BMX, or mountain bike enthusiast is a plus. The main tasks of the position are: -Deal with customer and sales queries quickly and effectively; -Be able to take accurate and concise information over the telephone; -Perform the order entry into the ERP system (SAP); -Check stock availability and call the final consumer if there is any issue; -Tracking and follow up of orders, liaising with the warehouse and shipping company; -Deal with any operational issue (refusals, returns, damages, etc.); -Ensure basic maintenance of Operations Systems; -Prepare and maintain customer order database and issue invoices; -Email dialogue with the customers and sales force; -Day to day filing.