Do you have great communication skills and would you like to work in a dynamic, personal and pleasant work environment? Are you a customer-oriented person and a problem-solver with a native level of Dutch or Flemish? Have a look! Our client is an international company working for a Digital Service Provider, designing solutions and operating customized processing services around payment, from their office in Poblenou. They provide information and solutions to their customers (B2B). For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction. As a Client Support Agent B2B, your responsibilities include: - Answering questions over the phone or by e-mail from your different customers (shops, restaurants, supermarkets) - Providing your customers with information on various products and applications - Giving advice and providing your customers with solutions for (technical) problems with their payment system - Maintaining a good relationship with your customers - Making sure that the all the questions and incidents are solved and documented