Are you results oriented with strong finance and customer contact skills? If yes, then you should apply for this position in our Global Credit and Collections team. In this dynamic and proactive role as a collector, you will take care of customer relation management; investigate issues that occur after sales and clarifying mismatching payments with customers, accounting and business. It is important to maintain customer accounts and good documentation and to follow-up rigorously on payment reminders. Communication with our customers will happen mostly via telephone, email, and letters. You will be working in a multinational team and be collaborating on team tasks and back up for additional countries. Your key objective will be to reduce the number of days our invoices are unpaid (days sales outstanding) and maintain the quality of the aging of invoices. As such, you will be driven to achieve a low percentage of overdue invoices in your client portfolio, the level of on-account payments, collections percentage, as well as asserting your influence on client payment behaviour and while ensuring compliance with internal Policies, Guidelines, Business Conducts. This is a critical job to the organisation ; the quicker we get our invoice paid the healthier the organisation is. Your contribution has a direct impact on our business performance.