Descripción: - Support relationships with hotels by providing high levels of customer service and account management support. - Liaison between guest and hotel to resolve complaints - Assisting our local and ...
Requisitos: - Native level of French (written and spoken). - High fluency in English (written and spoken). - Knowledge of a third language is an asset. - Passion about and enthusiastic for helping Customers. - Previous experience in Customer Service (Call Centers, Online Travel Agencies preferred) - At least one year of experience writing for online channels. - Knowledge of SEO copywriting techniques and tools. - Experience working with CMS tools. - Knowledge of photo editing tools and experience working with images. - Proven strong written and verbal communication skills. - Tourism Industry knowledge. - Ability to adapt to a fast-moving world of a digital start-up business and learn new things quickly. - Flexibility in work schedule (including weekends and Bank holidays)