Descripción: What do we do? Dow Jones provides news and business information to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. It has ...
Requisitos: Experience as part of a busy customer services team Knowledge of SalesForce Fluency in both Geman and English (Written and Verbal) Being computer literate with a basic technical knowledge of and competence in websites, smartphones and tablets Handling customer queries Providing excellent customer service Excellent written and verbal English communication skills Being professional and flexible Resolving problems Positive and driven to succeed in a customer service environment Managing multiple tasks and used to working in a target-driven environment Excellent organisational and administrative skills Looking for a long-term career in customer services Recognition that operational roles of this nature may involve some element of weekend oversight, plus unscheduled incident and crisis management.