- Sell the company s products and services primarily through the phone, understating customers needs -Support the field sales staff in their sales process with specific reference to visit scheduling -Guarantee the achievement of inside sales targets -Guarantee customer satisfaction understanding his/her needs and offering the right solution to reach his/her goals -Manage inbound calls and promotional outbound activities -Manage outbound calls to detect new business opportunities -Guarantee creation of Field Sales force business opportunities trough Visits scheduling -Manage back office and CRM activities -Collect and share adequate market feedback - Guarantee support to marketing activities, conduct market research and share market feedback