Descripción
Are you passionate about sports and do you find sports fashion interesting? Do you like helping other people and would like to learn more about customer service? Do you speak German at a Native level? If this sounds like you, then go ahead and apply!
ASICS is a multinational and world famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Advisor with a sporty and flexible attitude to join their new project in Barcelona. Together with your colleagues, you will offer the best possible experience for costumers all over the world.
As a Junior Sports Advisor, your responsibilities include:
- Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services through different contact points
- Contribute and support the implementation of the Global Consumer Experience Strategy into the local market
- Data entry and maintenance of data related to the consumers at local market level into the CRM platform
- Manage cases and E-commerce questions using the software tools provided
- Review the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)
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Tipo de contrato
Sin especificar
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Salario