An important multinational company dedicated to Biotechnology sector needs to incorporate a Customer Service for their offices in Barcelona. Main tasks: - Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales services functions. Responds to and/or provides assistance to internal customers and trade customers in areas such as product order fulfilment processes, customer services requests, product changes or returns, application assistance, accounts receivable collections contract issues/administration or lease administrations. Responsible for customers service tasks which require planning and judgement. Solves a broad range of costumer service varying in space and complexity. Times: from 9:00 am to 6:00 pm from Monday to Friday Long term contract