Descripción: Managed Services Delivery Lead Introduction The role of the Service Manager (also named Delivery Lead) is to manage our service delivery to budget and to client expectations. Our successful ...
Requisitos: The job holder will be an experienced manager and is likely demonstrate many of the following skills, capabilities qualities: · Relationship Management: proven ability to establish and maintain strong working relationships with staff, partners, suppliers and client personnel. · People Management skills: experience of building teams and developing and mentoring individuals against their career goals. Demonstrable capability to motivate individuals and drive high performance teams. · Contract & Financial Management : experience of managing the delivery of I.T. services against a contract and budget (including forecasting) · Communication skills: demonstrates a structured and considered approach to written and oral communication · Negotiation skills: willing and able to articulate a reasoned argument on potentially complex issues. High English level spoken and experienced with offshore teams (Dalian, Indian, etc)