Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. 

To help us maintain our high standards of service, we are seeking experienced, innovative, hands-on, and customer-obsessed Trainers to play a critical role in improving safety, productivity and the overall customer experience. The Learning & Development team is responsible for supporting change within the sites and for ensuring that all Associates are provided with the appropriate skills and tools to reach new heights of success. The L&D team is also responsible for hosting inductions, cross training, performing skills assessment and delivering Health & Safety training. 

As a Trainer, you will play a critical role in supporting Amazon Sortation functions with all training requirements and will report directly to the Learning Manager. Operational trainers help with the ongoing learning and refresher training for Amazon Associates, enabling them to fulfil their potential within their organization. Our Trainers are proactive rather than reactive, assessing the skills and knowledge within our organization and determining what training is needed to insure operational best practice and delivering it, providing clear return on investment. 

Responsibilities:

The ideal candidate requires operational training experience gained within a multi-site operation, ideally within a transportation, warehouse environment or a similar international fast paced customer driven environment as you will be responsible for: