As Operations Supervisor, your team will be looking to you for motivation, inspiration and constructive feedback. The kind of guidance that drives their productivity and desire to meet and exceed targets. Together, you’ll excel in maximising the efficiency of our growing, world-class Fulfillment & Operations network.
Our Logistics department is a fluid, intentional, fast-paced environment. Therefore, you’ll need to be able to effectively operate in a high speed, high reward context. Your day-to-day responsibilities will include managing a parcel sortation operation. This will come alongside scheduling the effective movement of vehicles and ensuring accurate arrivals and departures, as well as supporting the daily management of departmental duties.
On a daily basis, you’ll carry out daily communication briefs with your team. We are looking to deliver stellar levels of customer satisfaction: you’ll need to ensure effective resourcing of your area. This will include the identifying training needs of your team.
Furthermore, you’ll remain committed to positive development of the personnel you oversee: you’ll deliver ongoing coaching as you encourage everyone to perform at their best. Continuous monitoring of overall department productivity will be key to your progress as a supervisor.