We are looking for a Tourism Information Centre Manager for an international retail company. This person will be responsible for people management, customer service and tourisim organization. Similar experience of at least 5 years and high level of English is required. As a Tourism Information Centre Manager, you will be responsible for managing the recepcionist team and giving an excelent customer sevice to the clients. You will be responsible for: -Customer service -People Management, review the performance & development of the team -Oversee marketing, visitor management and the development of the tourism -Supervise the collection and management of key tourism and marketing data, produce reports -Manage and monitor KPI performance of Gift card, SCS and online promotions through close review, timely reporting and follow up -Review competitor activity and provides regular feedback to the business -Work closely with the team to plan events