Descripción: Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data ...
Requisitos: Education and Experience Required: - Bachelor degree in Computer Science, Electronics, Telecommunications or other equivalent Engineering. 0-1 year experience in relevant technologies and customer environments. Relevant industry qualification where applicable. Knowledge and Skills Required: - · Excellent verbal and written communication skills in language to be supported - · Experience in troubleshooting in a technical environment - · Excellent analytical and problem solving skills - · Software and hardware knowledge of computing, storage and peripheral devices - · Advanced proficiency with case management databases and tools - · Superior customer service skills - · Phone and remote support experience. E-support experience