Descripción: This company offers architectural, planning and design services. The company wants to hire a Service Desk & Onsite Technical Support Analyst. The purpose of this role is to ensure effective ...
Requisitos: · Exceptional interpersonal and communication skills in Spanish and English [verbal and written] · Customer-oriented, possessing good communication and personal skills · Ability to work pro-actively, autonomously and responsibly · Excellent analysis, problem-solving and organization capacity · Ability to describe technical information, outlining the most important details and provide it in a summarized/ effective manner · Fast learning skills · Ability to work under relative pressure · Availability to travel [occasionally] · Technically oriented · Basic technological knowledge [Eg: Basic networking concepts, Key players of Hardware and Software solutions in the IT field, etc] · Preference will be given to certified professionals holding one or more of the following certification courses: - COMPTIA+ or equivalent - Cisco CCNA - Microsoft MTA - Microsoft MCP - Microsoft MCSE - Microsoft MCSD